bdtk35 Privacy Policy

2.1 Registration Information

Information you provide when creating an account:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Mobile number
• Password (stored in encrypted form)

2.2 Financial Transaction Information

For processing deposits and withdrawals:

• bKash, Nagad, or Rocket account number
• Transaction amount and date
• Transaction ID and reference number
• Type of payment method

2.3 Usage Activity Information

Your activity on the platform is monitored:

• Which games you played and for how long
• Betting amount and result history
• Login and logout time and date
• Details of promotion or bonus usage

2.4 Technical Information

Information automatically collected about your device and connection:

• IP address
• Device type, operating system, and browser version
• Cookies and session tokens
• Referring website URL (if any)

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Providing gaming services and storing game history
• Processing deposit and withdrawal transactions
• Providing bonus and promotion benefits
• Tracking VIP tier progress

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Preventing financial fraud and money laundering
• Preventing misuse through multiple accounts
• Ensuring age verification (blocking access for those under 21)

3.3 Customer Service and Communication

• Responding to your complaints and questions
• Managing 24/7 live chat support
• Sending important account notifications
• Informing you about relevant promotions and offers (based on your consent)

3.4 Platform Development and Analysis

• Analyzing and improving the user experience
• Identifying and resolving technical issues on the platform
• Assessing demand for new games and features
• Analyzing anonymized data to maintain service quality

4.1 Payment Processing Companies

Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process your financial transactions. These companies operate under their own privacy policies.

4.2 Technology and Software Partners

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt operate a part of the platform. Secure session data may be shared with these partners during gameplay. However, your financial or identity information is not transmitted to these game providers.

4.3 Legal Obligations

In response to a formal request from a law enforcement agency or a valid court order, bdtk35 may be required to disclose relevant information. Such disclosure will be limited and will only be made to meet legal requirements.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferred language and settings.
• Analytics Cookies: For understanding platform usage and improving services.
• Security Cookies: For detecting unauthorized access and fraud.

5.2 Managing Cookies

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly and may affect your login session.

7.1 Active Account Information

While your account is active, your registration information, transaction history, and game activity are retained. This information is needed for service delivery, security, and customer support.

7.2 After Account Closure

Even after an account is closed or deactivated, financial records and transaction information are retained for a specified period. This is necessary to meet legal obligations and prevent financial fraud.

7.3 Logs and Technical Information

System logs and technical data are generally deleted or anonymized after security analysis. This information is not retained beyond a specified period.

8.1 Right to Access Information

You may request details of the personal information we hold about you. We will provide you with a copy of that information within a reasonable time.

8.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can correct it. You can make changes directly in your account settings or contact our support team.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, financial records and information subject to legal obligations may not be deleted in full.

8.4 Right to Object to Processing

You may object to the use of your information for marketing communications or specific analytical purposes. Your request will be acted upon accordingly, provided it does not conflict with legal obligations.

9.1 Age Restriction

bdtk35 is an adult gaming platform. Only persons aged 21 or above may register and play. Age is verified at the time of registration and during checks when required.

9.2 No Collection of Minors' Information

We do not knowingly collect information from any minor (persons under 21). If we become aware that a minor has created an account, that account will be closed immediately and the information collected will be deleted.

10.1 Notice of Changes

bdtk35 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notification on the platform.

10.2 Latest Version

The date of the latest update is shown at the top of this page. Continuing to use the platform after changes are made will be considered as your agreement to the revised policy. It is therefore recommended that you review this policy regularly.